JustHost is a company which only gives shared hosting. If someone is looking for cloud hosting, VPS and other services, the site’s chat assistant will redirect to the sales division or a suggested partner site. It offers the basic features of web hosting like limitless disk space, domain hosting, creation and management of email accounts, data transfer and databases. The only difference being the availability of three domains which will be free for lifetime.
The customer assistance unit of JustHost offers all round the clock chat support; assistance is also given through emails and toll – free numbers. When contacted the chat operators were confused to give answers of basic queries. Sometimes they keep the customer on hold to address their issues and even ask them to contact through emails. So it is evident that hosting services which have won awards and accolades may not necessarily provide satisfying customer service.
About The Company
The refund policy of JustHost is similar to other companies. The entire amount is not refunded but the left over time is handed over to the user. As per the company’s policy, an account is suspended if a particular website’s usage goes above 10% of total server resource or the per hour email limit exceeds 500. The control panel of JustHost is cPanel, so for reselling the reseller’s package can be opted along with hosting manager which is allotted for the customers.
Email Hosting By JustHost
Email Hosting- one of the aspects of web hosting which is not known by many. It is sometimes confused as a part of the hosting process. Quite surprisingly, the leading hosting companies don’t offer email features and even if they do, it has limited access. Plenty of companies offer email hosting separately but to have the email feature already embedded in the hosting plan is not only cost effective but also time saving. But JustHost compiles all the essential web hosting features in its low cost plans.
IMAP as well as POP3 accounts are offered by JustHost. POP3 accounts come into play, when the accounts are set up by the help of third part sites like Mac Email, Eudora and outlook. IMAP accounts are for big networks with the users constantly connected to their accounts.
There are three webmail solutions offered by JustHost, it makes it very easy for the customer to select from.
- Email Forwarding : Unlimited amount of email forwarding can be done and the total bulk of mails can be transferred to another email location. With this facility the personal mail id can be protected.
- Auto-responders In Email – Automated messages are a common thing that makes the service convenient to people. It sends a notification about a delay or when a particular person is not present in the office.
Analyzing all the features it gives, JustHost is better than most of its rivals and the plans are superb. Email hosting is an important feature which can’t be left out in a perfect hosting plan. With JustHost one gets unlimited email facilities along with unlimited hosting.